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No email received to create my account

I did not receive an email to create my account, what should I do?​

If you did not receive the activation or password reset email, several checks are possible:


πŸ“¬ Check your mailbox​

  • Check your Spam / Junk folder
  • Verify that the email address used is correct
  • Wait a few minutes (a slight sending delay can happen)

πŸ” Request a new email​

If you still cannot find the email:

  1. Go to the login page: https://console.fuzz.energy/login
  2. Click on "I forgot password"
  3. Enter your email address

πŸ‘‰ A new email will be sent to you to set your password.


🚫 Still nothing?​

If the problem persists:

  • Contact your internal administrator
  • Or Fuzz Energy support

πŸ‘‰ It is possible that your account has not yet been properly created or activated.


βœ… Key takeaways​

  • Access to the platform requires a valid email
  • The received link is temporary
  • You can always generate a new one via "I forgot password"